1. Information We Collect We may collect the following types of information: a. Personal Information • Full name • Email address • Phone number • Billing address • Payment-related details (processed via secure third-party gateways) • Any information voluntarily submitted by you b. Account & Usage Information • Login credentials • Course progress and participation • Software usage data • Communication and support history c. Technical Information • IP address • Browser type • Device information • Operating system • Cookies and tracking technologies 2. How We Use Your Information We use your information to: • Provide access to courses, programs, services, and software • Process payments and transactions • Deliver educational content and customer support • Improve platform performance and user experience • Send updates, announcements, and promotional communication • Comply with legal and regulatory requirements 3. Cookies & Tracking Technologies SkilloraAcademy.in uses cookies, pixels, and analytics tools to: • Understand user behavior • Improve website functionality • Enhance marketing effectiveness You can disable cookies through your browser settings; however, some features may not function properly. 4. Sharing of Information We do not sell your personal information. We may share data only with: • Payment gateway providers • Hosting, technology, and automation partners • Analytics and marketing platforms • Government or legal authorities when required by law All third parties are obligated to maintain confidentiality and security standards. 5. Payment Information All payments are processed through secure third-party payment gateways. Skillora Academy LLP does not store, process, or retain your card, UPI, or banking details. 6. Data Security We use reasonable technical and organizational safeguards including: • SSL encryption • Secure servers • Restricted access controls While we strive to protect your data, no system can guarantee complete security. 7. Data Retention We retain personal data only as long as necessary to: • Provide services • Meet legal and compliance obligations • Resolve disputes • Enforce agreements 8. User Rights You have the right to: • Access your personal data • Request correction of inaccurate information • Request deletion (subject to legal requirements) • Opt out of marketing communications Requests can be sent to our official email. 9. Third-Party Links Our website may contain links to external websites or tools. Skillora Academy LLP is not responsible for the privacy practices or content of third-party platforms. 10. Children’s Privacy Our services are intended for individuals 18 years and above. We do not knowingly collect data from minors. 11. Email & Communication Policy By registering or enrolling, you consent to receive: • Transactional emails • Program and service updates • Promotional and informational communication You may unsubscribe from promotional emails at any time. 12. Legal Compliance This Privacy Policy is governed by: • The Information Technology Act, 2000 • Applicable Indian data protection laws We may disclose information if required by law or legal process. 13. Changes to This Policy Skillora Academy LLP reserves the right to update this Privacy Policy at any time. Continued use of the website or services implies acceptance of the updated policy. 14. Contact Information For privacy-related questions, data requests, or concerns: Skillora Academy LLP 🌐 Website: www.SkilloraAcademy.in 📧 Email: admin@skilloraacademy.in