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Refund Policy

Effective Date: 1 September 2025

This Refund Policy applies to all purchases made on www.SkilloraAcademy.in, owned and operated by Skillora Academy LLP, under the brand names Skillora Academy, The Phoenix University, and Phoenix Technologies. By purchasing any product or service from us, you acknowledge and agree to this Refund Policy.

1. No Refund Policy All payments made to Skillora Academy LLP are final and non-refundable. This includes, but is not limited to: • Online courses and programs (including 21DSS) • Digital Marketing Launch Pad • Coaching Business Launchpad • Workshops, webinars, and mentorship programs • Digital products, downloads, and workbooks • Business automation software and subscriptions • Digital marketing and consulting services Once access is granted or a service is initiated: • ❌ No refunds • ❌ No cancellations • ❌ No chargebacks • ❌ No transfers 2. Reasons for No Refund Refunds are not provided due to: • Change of mind • Lack of time or commitment • Dissatisfaction with results • Technical issues beyond our control • Failure to follow instructions or complete tasks • Misunderstanding of program scope or expectations Users are encouraged to review all program details carefully before purchasing. 3. Access & Delivery Issues In rare cases where: • Payment is successfully made • Access is not granted due to a verified technical error from Skillora’s side Users must contact us within 48 hours of purchase. We will resolve the issue by: • Granting access, or • Providing an equivalent solution Refunds will not be issued. 4. Duplicate or Excess Payments If a duplicate payment occurs due to a technical error: • The excess amount may be adjusted against another product or service, or • Credited back at Skillora Academy LLP’s sole discretion This does not apply to voluntary multiple purchases. 5. Third-Party Platform Costs Any payments made to third-party platforms (such as: • Advertising platforms • Software tools • Payment gateways • API services are non-refundable and outside Skillora Academy LLP’s control. 6. Chargebacks & Payment Disputes Users agree not to initiate chargebacks or payment disputes without contacting Skillora Academy LLP first. Unauthorized chargebacks may result in: • Immediate termination of access • Legal action • Recovery of costs incurred 7. Modifications to Policy Skillora Academy LLP reserves the right to modify or update this Refund Policy at any time without prior notice. The version published on the website shall always be considered final. 8. Contact Information For access-related issues or payment clarifications: Skillora Academy LLP 🌐 Website: www.SkilloraAcademy.in 📧 Email: admin@skilloraacademy.in

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